Analysis of regional government ASN performance assessment using the SIPK system (Case study: Mataram city polresta)

Document Type : Original Article


Department of Accounting, Faculty of Economic and Business, Mataram University, Mataram, Indonesia


This study aims to determine how the implementation of the Performance Appraisal System (SIPK) in assessing the performance of Indonesian Police Personnel, especially in the Mataram City Police environment. This research uses descriptive research methods with a qualitative approach. Data were collected through observation, interviews, and documentation. The informants in this study were 3 people, namely the appraisers, data input, and operators of the Performance Appraisal System (SIPK) at the Mataram City Police, this was done so that the results of this study could be triangulated. The results show that the first aspect of perceived usefulness shows that SIPK has a crucial role in the effectiveness of system implementation, especially in the context of Polri personnel performance data input, initial training, and socialization, while guidance is considered important in improving understanding and utilization of SIPK by POLRI members. The second aspect, perceived ease of use, highlighted that SIPK provides advantages in terms of user-friendliness compared to the previous system (SMK). The simple menu design, hands-on guidance, and centralized management from Mabes Polri make SIPK a more effective and efficient solution for Polri personnel in carrying out their administrative tasks. As for the third aspect, attitudes towards the use of SIPK in the Indonesian police environment are considered positive, especially by Polri personnel and the Human Resources Department (HRD). This positive attitude arises because SIPK is considered a necessity and obligation stipulated in Indonesian National Police Regulation No. 2/2018. Furthermore, for the fourth aspect, behavioral interest in using SIPK is shown through the desire or interest of police members in carrying out administrative tasks using the SIPK system. Although there are challenges, such as passing the Analysis of Evaluation (ANEV) list, SIPK is still considered a relevant instrument in the performance management and career development of police officers.


Main Subjects

Articles in Press, Accepted Manuscript
Available Online from 20 January 2024
  • Receive Date: 11 November 2023
  • Revise Date: 03 January 2024
  • Accept Date: 20 January 2024